Delivery
Shipping Methods
Standard Shipping
• Delivery time: Up to 14 business days.
• Available for all orders.
• Tracking information will be provided once the order is shipped.
Express Shipping
• Delivery time: Up to 14 business days.
• Additional charges apply.
• Tracking information will be provided once the order is shipped.
International Shipping
• Delivery time: Up to 14 business days, depending on the destination.
• Additional charges apply.
• Tracking information will be provided once the order is shipped.
Shipping Costs
• Shipping costs vary based on the shipping method selected and the destination of the order.
• The total shipping cost will be calculated and displayed at checkout.
Order Processing
• Orders are processed within 1-2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive an email confirmation once your order has been shipped.
Delivery Address
• Please ensure that the delivery address is accurate and complete to avoid delays.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.
Customs and Duties
• Please ensure that the delivery address is accurate and complete to avoid delays.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.
Tracking Your Order
• Once your order has been shipped, you will receive an email with tracking information.
• You can use the tracking number provided to monitor the status of your shipment.
Lost or Damaged Packages
• If your package is lost or damaged during transit, please contact our customer service team immediately at destek@silveroni.com or +66954121000.
• We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Us
For any questions or further assistance regarding delivery, please do not hesitate to contact our customer service team. We are here to help you and ensure your shopping experience with Silveroni Diamond Company is smooth and satisfactory.